by Bob Jablonsky EA | May 11, 2017 | Customer Service Tips, Uncategorized
It’s the little things that add up to make an exceptional experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers. Generosity Add a little extra something to the...
by Bob Jablonsky EA | Apr 27, 2017 | Business Development, Management Tips, Uncategorized
If you have employees, you probably also have a process to help them understand how they are doing on their job performance. There’s a new trend in large companies to kill the annual performance review and replace it with continuous, instant feedback as well as a tool...
by Bob Jablonsky EA | Apr 13, 2017 | Business Development, Customer Service Tips, Uncategorized
Online marketing is a large component of marketing for many small businesses. There are many aspects to online marketing that you’ll want to consider for your business. Here are just five for your consideration. Content Marketing Content marketing is huge, and it...
by Bob Jablonsky EA | Mar 30, 2017 | Social Media
Social media is an awesome marketing tool, but it can also be a huge time drain. If you post regularly, or want to post regularly, and use multiple social media platforms, such as Twitter, LinkedIn, Facebook, and Google+, then an app like Hootsuite can save you a...
by Bob Jablonsky EA | Mar 16, 2017 | Accounting, Business Tips
Before we get too far into 2017, let’s take a look back at 2016 results and five meaningful numbers you may want to discover about your business’s performance. To start, grab your 2016 income statement, or better yet, give us a call to help you compute and interpret...